160 IT Support/Helpdesk jobs

Review service tracking data and gauge unusual activity of long pending jobs; and to check with relevant service centre on cause of delay (parts order issue, skill repair issue)....

Serves as the first point of contact for our customers in managing all their issues. Troubleshooting, diagnosing and resolving customers’ issues. Respond to client calls in a...

Utilize "P.A.I.R" concept: Probe, Analyze, Isolate, and Resolve, as a roadmap for troubleshooting the problem, driving the call to resolution. Diagnose and provide a path to...

Skills: Thai Speaker, "P.A.I.R" concept, Network Hardware

Application Support:Perform application support task. Provide application migration for staging and Production from development environment. Troubleshoot and investigate...

Provide first level (phone) troubleshooting and resolution to end users for incidents of moderate nature to ensure user productivity. To provide advice, guidance and the rapid...

Efficiently reply to Customer Service & Billing Enquiries via phone and helpdesk. Effectively reply to other Non-Technical Enquiries via phone and helpdesk. Assist customers on...

Skills: Computer Knowledge, Internet Know How, HTML

Provide support and back-up for (ELITE Technical Specialist) ETS by ensuring installations is conducted in a safe manner in accordance to the safety requirements. Assist in loading...

Job Responsibility:  respond to requests for technical assistance in person, via phone, electronically in Mandarin and in English.  diagnose and resolve technical har...

Provide client support and technical issue, resolution via email, phone. Provide technical support, services and routine preventive maintenance for all products assigned by the...

The Position:To handle inbound calls/enquiries/complaints from customers calling from Singapore pertaining to their broadband products and services. Follow standard helpdesk...

To identify and resolve first level related issues via email, telephone. Provide 1st level resolution. To log and escalate the request to second level where appropriate. Identify,...

The Associate, Technical Operations is responsible for the ongoing maintenance of the IP-enabled audio service named Listen Project and all ancillary services associated to this...

Utilize "P.A.I.R" concept: Probe, Analyze, Isolate, and Resolve, as a roadmap for troubleshooting the problem, driving the call to resolution. Diagnose and provide a path to...

Skills: Korean, Troubleshooting, Applications

Daily monitoring and operating of the computer systems at the data centre. Logging all on-line systems activities. Perform disaster recovery exercises and prepare status reports....

Responsible for delivery excellent customer service by providing accurate, relevant and timely information and services. To handle customers outgoing/incoming call enquiries and...

Skills: MS Office

Providing level 2/3 remote technical support to customers via telephone, e-mail and other appropriate means for Fuji Xerox Printers. Taking ownership of cases and managing them to...

Creating and maintaining software code. Provide technical assistance and/or system customization for our products and services. Setting up and maintaining software services....

We are currently looking to recruit experienced E-Business Suite Technical Consultants / Developers, to work on this project, and then to help us grow the business both in Malaysia...

You will be engaged in direct outdoor and indoor technical activities. Perform software testing and provide application training and support demonstration on our range of products....

Skills: ideally possess a valid class d driving license with own vehicle, must be willing to travel, should be malaysian citizens or hold relevant residence status., must be client service oriented, and possess the ability to multitask, Self-motivated and self-managing