35 Jobs at Samsung Malaysia Electronics (SME) Sdn Bhd

Purchase and supply service parts to Service Centers to ensure on time repair. Responsible for parts purchase and warehouse operation management. Organize, manage and control the...

Monitor Service Center KPI Evaluation and incentive calculation. Implementation of the corrective actions and improvement plans for Service Center. Service center management on...

To ensure a consistent, efficient and effective delivery of operational services, in line with overall customer service group requirement and standards. Oversee and be responsible...

Maintain sample inventory. Liaise with 3PL and other department. Analysis on the sample status by daily and report to management by weekly. Follow upthe inventory in-out schedule...

To handle debugging, troubleshooting, testing, implementation and support for internal system / data transaction monitoring. To handle software development activities throughout...

Develop and implement strategies for the air - conditioner sales channels assigned to ensure the market share growth. Create exciting programs to strengthen Samsung’s...

To conduct credit evaluation for new applicants and existing customers. To assign credit rating/ limit assess for all credit customers. To evaluate customer interim or semi annual...

Manage consumer electronics business post sales support infrastructure to ensure the delivery of service through our service partners. Manage the service performance to customer,...

Monitor and analyze service center on daily report volumn vs incoming service sets, update bulletin / notice board / morning briefing. Monitor service tracking on the daily pending...

Review service tracking data and gauge unusual activity of long pending jobs; and to check with relevant service centre on cause of delay (parts order issue, skill repair issue)....

Service Center warranty jobs verification. Investigate to service center abnormal claims. Coordinate with other terms for warranty jobs verification. Support service center on job...

Submit end user's & return to supplier's (RTS) return request. Investigate/study return request from Service Center. Coordinate with 3PL regarding unit's delivery...

Develop and implement strategies for the channels assigned to ensure the market share growth. Create exciting programs to strengthen Samsung’s Leadership position in the...

Attend to walk-in-customer enquiries, service request, complaints and part sales. Create and update service request and part sales to walk-in customer. Update service request....

Troubleshoot and repair electrical and electronic product. To deliver training to the customer when required. Monitor and follow up assigned job. Contact customer on quotations,...

To provide latest product knowledge to end user. To provide technical advice to end user. To handle customer enquiry on product issue. Organize and conduct product training to...

Assist in Samsung Partners implementation to achieve brand presence and sell out at retail floor, from budget, to store renovation, display of the items until store opening....

Plan departmental/functional training budgets, forecast costs and delegate numbers as required by organizational planning and budgeting systems. Manage and control departmental...

Compilation of weekly market audit reports Visitation report, display photos compilation, outlet maintenance report. Promoter attendance and merchandiser visitation verification...

Perform staff expenses analysis and maintain monthly documentation binder for all necessary accounts. Data entry of staff claims and payment processing. Prepare monthly and yearly...

Skills: accounting